Main Navigation
+
# #

Phone: +64 9 969 0600

VadaXchange Buddy
for your desktop
Our new and revolutionary web browser (HTML 5) based user interface

 

 

VadaXchange Buddy

Our powerful desktop software VadaXchange Buddy puts the power back in the hands of your users, freeing you from mundane administration. With a simple, easy-to-use interface, users can manage their status, access voicemail, transfer calls, chat and much more. Since Buddy is web based, no installation is required and it is available anywhere you have access to your network!

Buddy works well on PC or Mac and it is also designed to work with touch-screen interfaces such as Apple iPad and Android tablets. VadaXchange integrates with your Microsoft AD environment so you can use the same windows password to log in.

VOIP Presence

Presence

There's nothing more annoying than playing telephone tag when you really need to speak to someone. VadaXchange's built-in presence shows at a glance the status of all your colleagues.

Use presence to manage all your communications with a single click. Integrate your Google and Microsoft Exchange calendars too.

Set your own extension status or presence to Online, Do Not Disturb, In a meeting, on holiday, business trip, unavailable etc. Your presence setting will also reconfigure the way your calls are handled for you. See other people's user presence including whether they are on or off the phone, logged in or out etc.

Find out more »

User Power

  • View and process all incoming and calls on your desktop extension.
  • Initiate a call to another extension or an outside contact
  • Transfer a call
  • Set your own extension status or presence
  • Initiate and receive instant message conversations
  • Manage extension settings such as logging in and out of the call queues, do not disturb, follow me and call forward settings etc.
  • Full contact center interface.

Buddy integrates with corporate calendars – Exchange and iCal - so you can schedule your presence

#

Control

Easily view and process incoming calls. Intuitive call control system means less training for your company staff and increased productivity.

On-the-fly search through hundreds of contacts while transferring the call. See what they are up to via presence indicators. Send an instant message or call to announce the transfer.


VOIP PBX Call Centre

Call Centre

VadaXchange Buddy provides call centre agent and manager experience. It allows call centre agents to easily log in and out of the queues and see who else is in the queue. It also allows managers to monitor the performance of their agents on-line in real time, wherever they may be situated.

VadaXchange Buddy offers a full contact centre experience, allowing agents to easily manage queued calls, instant messages, faxes and other messages.

Find out more »

 

Instant Messaging VOIP

Instant Messaging

VadaXchange Buddy allows you to integrate all your communications – including instant messaging.

With connections to external IM systems such as Google Talk, you can communicaate with people inside and outside your organisation.

Find out more »


Conference

Save travel related time and costs by having virtual meetings. Create and manage your own buddy teleconferences. Each VadaXchange user gets their own, multi-party voice teleconferencing bridge.

VOIP Voicemail

Voicemail

Full featured voicemail capability allows you to access your voicemail from anywhere. Voicemail to email? No problem. Access your office voicemail from your mobile. That's simple too. Never miss another message.

See what VadaXchange voicemail can do »

 

VOIP PBX Reporting

Call Reporting

VadaXchange's powerful reporting engine allows you to see everything that happens on the system. Call reporting lets you monitor and report on every call – by extension, date range, call-centre queue, agent and much more.

Find out more »