Presence

There's nothing more annoying than playing telephone tag when you really need to speak to someone. VadaXchange's built-in presence shows at a glance the status of all your colleagues.

Use presence to manage all your communications with a single click. Integrate your Google and Microsoft Exchange calendars too.

Set your own extension status or presence to Online, Do Not Disturb, In a meeting, on holiday, business trip, unavailable etc. Your presence setting will also reconfigure the way your calls are handled for you. See other people's user presence including whether they are on or off the phone, logged in or out etc.

Instant Messaging

VadaXchange Buddy allows you to integrate all your communications – including instant messaging.

With connections to external IM systems such as Google Talk, you can communicaate with people inside and outside your organisation.

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Voicemail

Full featured voicemail capability allows you to access your voicemail from anywhere. Voicemail to email? No problem. Access your office voicemail from your mobile. That's simple too. Never miss another message.

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Call Recording

With full call recording, you can ensure permanent records of any important calls. Easy exporting and forwarding of recorded calls enables call quality control, archival, transcription and more.

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Call Reporting

VadaXchange's powerful reporting engine allows you to see everything that happens on the system. Call reporting lets you monitor and report on every call – by extension, date range, call-centre queue, agent and much more.

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Video Calling

Video calling is becoming an increasingly important business tool, offering the power of face-to-face communication without the time and expense of travel. VadaXchange allows you to make and receive video calls by connecting video phones (hardware or softphones) using industry standard open protocols.

Fax

Send and receive faxes easily with VadaXchange's integrated faxing capability. Send faxes to your contacts direct from your desktop.

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