PBX in the Cloud
Business customers' calling revenue has been consistently in decline over the last ten years. Your customers usually have a number of offers on the table as leverage to renegotiate their calling rates. Their PBX system makes it easy for them to switch between service providers without disrupting their business. And the PBX vendor receives a large portion of initial revenue and ongoing support charges for their phone system, even if it was sold through you as an agent
In contrast, Vadacom offers you the ability to sell your own, state of the art hosted solution that delivers all services as one package. This way the PBX is moved off the premises and into the core of your network giving you total control over the services you are delivering to the customer.
You also become a business solution provider, rather than someone who simply sells minutes, speeds & feeds. Through Buddy, you can offer a vital business system that your customers need and appreciate.
This is a win-win-win situation for you, your customer and us.
Vadacom is not in the business of providing networks, data center services, SIP trunking services or phone lines. Vadacom is the unified communications software developer - our job is to ensure you have the best system to offer to your customers.
Through virtualisation, Vadacom can scale to enable you to offer services to thousands of customers.
VadaXchange software can run in VMWare environments as well as in OpenVZ virtual private servers. This is suitable for small and medium size enterprises up to 100 extensions. Virtualisation offers the ultimate scalability and up-time.
The VadaXchange in the cloud offering is unique. It offers businesses the same experience as owning a PABX together with an advanced unified communications system, while not having any of the old TDM systems or servers on your premises. You get to have and manage the whole phone system, with phone lines, ability to fully manage your business call flow, a full contact centre offering with ACD agents, calling queues and reports, as well as call recordings and quality control.